1) TERMS AND CONDITIONS.
The following general terms determine sales conditions for all products marketed by Umberto Pigoni’s UP22. All sale contracts of products from UP22 to third parties are governed by these Terms and Conditions, which are essential for any proposal, order, purchase and order confirmation of all products. The Sale Conditions that will be applicable to the order are those in force from the date of the order.
Estimates and quotes can be requested by mail at email@example.com after providing all the information required to complete the quotation request, as explained in the home page:: CREATE YOUR IDEA.
In the UP22 estimate you will find the total spending ammount of the order including shipping and delivery expenses.
The confirmation by email of the estimate acceptance will initiate the preparation and shipment of the order. Each paper will be a regular turnover. At my discretion I may ask a deposit by bank transfer or PayPal. The confirmed commission (if required) must be received within 48 hours via e-mail with the chronological check number or a copy of the money transfer receipt.
Delivery time: The delivery time varies according to the type and complexity of the requested painting and the waiting list at the time of your commission and will be communicated together with the estimate.
4) BILLING INFORMATION.
Upon order confirmation, the following information must be provided :
• First name and surname
• Tax code
• Possibile VAT
• Telephone nomber
• Shipping address, if different from billing address.
5) PAYMENT METHODS.
The payment methods that we offer you for your purchases are the following:
The credit is immediate with PayPal, so the shipment will take place within 24/48 hours from payment.
If paying by bank transfer, the shipment will only take place at the time of the actual crediting to Umberto Pigoni’s bank account. In the description of the transfer enter the order number.
Beneficiary: Umberto Pigoni
IBAN IT 90 A 03015 03200 000003282391
Paying in cash directly upon receipt of the products ordered. In case the customer decides to pay by bank transfer, the payment receipt must be sent via email to firstname.lastname@example.org in order to allow a quiker delivery of the products purchased.
6) SHIPPING AND PACKING COST.
Once you confirm the purchase, I will provide to deliver the goods to the address indicated on the order form. The shipping cost is borne by the customer and it varies depending on the shipping method you choose.
For International Shipping the costs are to be evaluated case by case
7)SATISFIED OR MONEY BACK:
In accordance with law (article 5 Law DL 22 May 1999 — n° 185) governing return of goods, our watertight agreement allows you to unilaterally cancel the agreement with up22.it.
If you are not satisfied with the product received because it fails to conform with the description, you have 10 days after receipt to return it. You may cancel the agreement with us by sending a registered letter to us with return receipt.
Please ensure that the product’s original packing is intact with labels attached, and send it to Umberto Pigoni Via Fabio Filzi, 13 - 42124 – Reggio Emilia (RE) - ITALY.
Returns will only be accepted with a prepaid parcel.
Before returning an article you are kindly requested to contact us by email at email@example.com, explaining the reason for returning the article and stating whether you prefer a replacement or your money back. We will reply to you as quickly as possible and if you choose a refund, we will return your payment to you within the time-limit specified by law after deducting shipping and cash on delivery costs..
8) CUSTOM MADE PRODUCTS.
The goods will be custom made according to the instructions and information given by the client. UP22 is not responsible for the lawfulness of images and content of the material provided by the client. UP22 protects copyrighted graphics while reserving all rights (mantaining the “intellectual property”) on the graphics created from scratch.
9) RESPONSABILITY OVER USING AN IMAGE WHICH IS PROTECTED BY COPYRIGHT.
The customer declares that he/she takes full responsibility as per “having permission to use the ground covered by copyright for commercial purposes and to have requested the rightful owner of the rights a limited authorization to use". The releases therefore UP22 from any liability if the lawful owner of the copiright pattern should contact UP22 for any legal reasons. The customer declares to be aware that "the unauthorized use of a ground protected by copyright entails the strict legal and administrative sanctions”. Copying text or photographs in this www.up22.it is permitted exclusively for personal use. Consequently, the material thus obtained can in no way be used, disclosed or distributed to third parties under any circumstance, without Umberto Pigoni’s written permission.
10) TREATMENT OF DATA
The data relating to the person, their orders and purchases, will be processed lawfully and fairly, with full protection of the rights and privacy: the data will only be used to execute the sale contract and delivery of the product. I, Umberto Pigoni, reserve myself the right to publish, at my discretion, the paintings that I make on my website photogallery at www.up22.it and other websites.
11) JURISDICTION AND POWERS
Any dispute regarding the application and execution of the hereby contract will be subject to Italian jurisdiction. The responsibility rests solely with the Court of Reggio Emilia
The conditions contained in this document may be modified by Umberto Pigoni without notice and will be valid from the date of publication in the web 19/05/2012